A LOVELY guest post sent in by a truly happy veterinarian. Some of us *do* love what we do! :)
I love getting up and coming to work every day.
See, since 1985, I’ve been collecting client and staff
anecdotes. The short ones are
usually immediately jotted on a whiteboard in the hallway behind the exam
rooms, for the amusement of the staff and, well, me. It helps me remember them long enough so that when I get a
moment, I go to my desk and type them into a document called
Charlene-isms.
Charlene has been working here either full-time or part-time
since she was a teen. She is
petite, has a pretty face and great hair with which she can be a little
adventurous. A married mother of
two, Charlene is a high school graduate and a born-and-bred local.
Local here is south of the Mason-Dixon line and east of the
Mississippi, and small town/rural.
She was raised by her papa, a farmer who left her the farm and a nice
house. Charlene is pretty sharp
with her assets but that is where her sophistication ends. Her use of the English language is more
crumbled than colorful, and you must use your mind to insert a pleasing
Southern drawl for Charlene.
The sad part is that compared to my clients, Charlene is a
model citizen with good diction.
For my clients, you should auto-insert the type of accent you hear when
the local news covers a trailer park tornado.
My anecdotes cover a range of sins by clients and staff from
errors in grammar and syntax to mispronunciations, faux pas and outright
idiocy. I’ll start with an actual
Charlene-ism:
A
client called regarding her bitch, which was in heat and
was in the throes of a coital tie with a male dog.
was in the throes of a coital tie with a male dog.
Of course the panicked client
urgently said, “My two dogs are stuck together!
What do I do?”
I am practically omniscient within
my office and from a nearby room, I perceived the urgency of the call, could
picture the shocked look on Charlene’s face as she fielded the it, “Well,
what do you think happened? Do you think somebody put superglue on them?”
Picture me in slow-motion, arms
extended, mouth open in a silent scream, trying to run to the reception desk,
dive and intercept the call before it terminated. Picture Charlene, idly twisting a lock of hair around her
index finger as she suggested, “Well, could you try to gently peel them
apart?”
And see my anguish as I got there
too late to salvage the phone call.
* *
* * *
Charlene, planning a mountain vacation near several
whitewater-rafting establishments:
“Well, they are advertising this new thing called shuttle
tubing we want to try.”
After laughing hysterically, I drew a picture on the
whiteboard of an old school bus, loaded down with river rafters, the top piled
high with river tubes and rubber rafts.
Then I printed “Shuttle” on the side of the bus.
“Charlene,” I said, “They have a bus that shuttles
you to the river and back.”
* *
* * *
During a discussion about adventurous
sex practices such as nudist colonies and swingers, Charlene came up with this
jewel, “I don’t understand why some people want to have what they call a
twosome.”
Me, in reply: “Charlene, unless you’re flying
solo, sex is meant to be a twosome.”
* *
* * *
Out at the local Wal-Mart on her
lunch break, Charlene ran into a woman with long fingernails. In fact they were about six to eight
inches long and curling around in circles.
Charlene blurted out “Are those
real?” And then, “Well, how
do you…function?”
Apparently the woman replied something to the effect of, “Very
carefully” to which Charlene commented, “Well you should be in National
Geographic.
* *
* * *
A typical Charlene faux pas, said to
a client who was pregnant and her usually lush breasts were even more
voluptuous than usual, “Hi, Mrs. Smith, what can we do for Nipples today?” The cat’s name was Ripples.
* *
* * *
Charlene regarding a client with an
accent: “She has a Europe
accent.” We are still
wondering which Europe accent she was talking about. For the record, the client was Italian.
* *
* * *
Charlene, to client, “Okay, Mrs.
Jones, let’s get Kol-lol-NELL up on the scale and get his weight.” The dog’s name was actually
Colonel.
* *
* * *
Assorted other Charlene-isms:
“I
tripped on a dingleberry and fell down.” Regarding stumbling on a sweetgum ball.
“That
gave me the weeping willows.”
Regarding anything scary or creeping that gave her the willies.
“
That scared me so bad I turned white as a sheep.” Sheet, Charlene.
White as a sheet.
“I
didn’t do my toenails cuz I don’t wear toes any more.” Charlene, remarking when
complimented on her fingernails.
“There
seems to be some confusement about this,” Charlene was emceeing a horse show and said this over the
loudspeaker.
“I
was franticking.”
Charlene regarding how panicky she was after running over a Great Dane.
“Really? So it’s just been out there wandering
all over the world since then?”
Charlene, on being told there was a new Tropical Storm Emily in
2006. She thought 1993’s Hurricane
Emily had just been out there wandering around the world’s oceans and was
making a return trip.
“We’re
having shrimp KUH-nups at my wedding.” Canapes, Charlene, canapés.
“I’m
attached on them already.”
Charlene, telling a man that she has become very fond of kittens that
she is bottle-feeding. Calls to
mind Charlene being physically attached to three neonatal kittens, which is
frankly against the laws of physics.
“That
just bozzled my mind.” Yep,
and it boggled it, too.
And one of the most telling Charlene-isms: “Papa said I was the
smartest one in the family and I should have gone on to college.”
If you’ve ever wondered why your veterinarian is certifiably
crazy, look no further than his/her collection of stories. Dealing with staff and clients day in
and day out will make you bonkers.
Heh, but she seems to have a heart of gold yes? :)
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