No BrainerSet the scene: 12:30 pm on emergency; shift should end at 11:00 pmCharacters: One exhausted senior vet student, several busy emergency/critical care technicians, one exhausted intern… and the smartest client in the world!Phone call on the Emergency/Urgent info line:Client: “Hi, I’m calling to see if I should bring my dog in right away or if we can wait a few days to see our normal vet”Student (stifling a yawn): “Can you tell me a bit about your dog and what your worried about?”Client: “Well, there a few things I am a little worried about; she has blood in her eyes, she can’t see, she is coughing up white mucous, she is having trouble breathing, she can’t walk, she hasn’t eaten in two weeks *deep breath She won’t pee and I haven’t seen her poo for 5 days, her breath smells bad and she isn’t responding to attention… Also she is kinda old…Student: (mouth open, eyes wide): .…..Client: “well, do you think her symptoms are serious enough I should think about bringing her in?” (hint of frustration in her tone)Student: “I highly recommend bringing her in right away! It sounds like she is critical condition, can you be here soon?”Client: “Weeeeelllll… how much does it cost?”Student: “ the exam fee is blah blah and any testing will be additional”Client: “hmmmm I think I will wait until I can make an appointment with my regular veterinarian”Student: (face-palm)
What was the point of the conversation you ask? I’ve been trying to figure that out since I talked to this woman! If you or a loved human had these symptoms (even one of the above symptoms) you would be on the way to the hospital, why is there even a question that an examination by a veterinarian is warranted? Moral of the story, don’t call the nearest veterinary teaching hospital (or emergency hospital) at night around bedtime to ask if symptoms are severe enough to be seen. If your pet has a symptom you would worry about for yourself, take it to the doctor for love of all that is holy (and for F’s sake)!!
-sadly the above conversation did happen as related here-